Website visitor privacy
How the RM TraceVault information website handles contact details and browsing preferences.
| Scope of this notice | This notice covers the information website and enquiry form, not the policies for preserving client evidence in the platform. The public website is not an evidence or case-document upload channel. |
|---|---|
| Contact form information | We request your name, organisation, and email to reply to your enquiry. Phone number, sector, and message are optional. Do not enter passwords, identification details, case information, or sensitive personal data. |
| Purpose and delivery | Submitting the form sends your information to the email service used for enquiries so the team can respond and discuss your needs. Your message is not published on the website, and form data is not included in application error logs. |
| Preferences and performance | Your browser stores theme and language preferences. The website uses visit and technical performance measurement tools, and its hosting services may process technical request information. Enquiry processing is separate from the handling of client evidence in the platform. |
| Retention and privacy requests | Contact our official email to ask how your enquiry is processed or retained, or to request access to, correction of, or deletion of your contact information. Identity verification may be needed before handling a request. Do not send identity documents in your initial message. |
| Contact and updates | Questions about this notice can be sent to info@tracevault.sa. The notice may be updated when website practices change. Data-processing arrangements for platform services are documented separately. |
Contact us about your data
RM TraceVault
Emailinfo@tracevault.sa